Frequently Asked Questions

We can only update your shipping address before shipment. Once it has shipped, address changes are unavailable — please make sure your details are complete before ordering.

Modifications are possible before shipment, including size/colour changes, removing an item, or updating the address. We cannot make changes once an order has shipped.

Occasionally an item shown as in stock was already claimed by an earlier order and becomes unavailable while yours is processing — in that case we refund that item.

You’ll receive a shipping confirmation email, and you can check your order any time from your account or at track.wear.style.

Processing usually takes 4–6 business days. Shipping duration on top of that varies by country — see our Shipping Policy.

Email [email protected] with your order details. Orders cannot be cancelled once they’ve been processed or shipped.

Double-check the email address you entered and your spam folder. Contact us if nothing arrives within 7 days.

It can take 1–7 days to see any activity after a shipment is created, as the package moves through the first handling facility.

Prices quoted include customs and duties — no additional fees should be required on delivery.

Check other mailboxes and with neighbours first. If it’s still missing, contact the shipping carrier using your tracking number, then reach out to us if it’s unresolved.

Items can ship from different facilities depending on stock — this is normal and each part is tracked separately.

Some shipments require a signature. Check delivery instructions with the carrier using your tracking number.

We accept returns for a refund within 7 days of delivery. Bodysuits, lingerie, swimwear, jewellery, cosmetics and accessories are non-returnable for hygiene reasons. Refunds cover the item cost, not shipping.

Email or contact us with your order number, and we’ll send return instructions. Return shipping charges are non-refundable.

Up to 7 business days to process once we receive the returned item; it can then take a further few days for your bank to post it.

Write to us at [email protected] within 2 days of delivery with a description and photos, and we’ll make it right.

No, COD is not supported.

Double-check your card number, expiry, security code and billing address, or try a different payment method or bank.

Only one coupon code is eligible per order.

Make sure the code hasn’t already been used or expired, and that it applies to full-priced items — most codes exclude sale items.

Take your own measurements and compare them against the size chart on each product page.

One-size items come in a single size designed to flatter a range of body types — it doesn’t mean it fits everybody, so check the measurements first.

Check back within two weeks — items still unavailable after that are usually discontinued.

New arrivals are added regularly — browse Shop and filter by “New”.

No — registration isn’t required, but having an account makes tracking orders and returns easier.

Go to Login, choose “Forgot your password?”, and follow the emailed reset link.

Most often the email or password was entered incorrectly — use the reset link if you’re unsure.

We keep your personal information confidential and only use it as described in our Privacy Policy.

Yes — we use SSL encryption throughout checkout and maintain a secure environment for your data.

Click the unsubscribe link at the bottom of any email from us.